Is Delegation Just Laziness?

I was talking with someone that works for me the other day and they asked me how to handle a particular situation with a client of ours. I knew how we should handle the situation but I wanted them to take the reins so in the event this happened again, they didn’t have to [...]

Traditional Bank Marketers, lend me your ears!

Exactly.
Spoke with a Sun Microsystems internal marketing person recently that still didn’t get this and he’s in the technology space that can do it! This translate very easily to banking IMO, listen up!

The whole article here.

People need feedback, even if it’s criticism.

I know this title is a bit of a ‘no brainer’ but it’s not as easy to know when to implement it.
Last week we had a 4-day retreat in Angelfire, NM. We planned half of it play and half work. We structured it in a way that it was a little bit of both [...]